Some Google Pixel 4 users are reporting that face unlock is broken

Google Pixel 4's latest security update has caused a Face Unlock failure: Report

Google Pixel 4 Hit by Face Unlock Failure Issues After Recent Security Updates, Users Report

Both models are currently $150 off their usual prices, which means the Pixel 4 now starts at $649.99 instead of $799.99, while the 4 XL can be yours from $749.99, instead of the usual $899.99.

Google Pixel 4 introduced an advanced facial recognition system that serves as the primary means of authenticating the phone.

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Reportedly, the latest security update rolled out to the Pixel 4 and Pixel 4 XL smartphone are causing the phones' Face Unlock feature to fail. Some were even unable to delete previously stored face data from their phones. For many, the issue first appeared immediately after receiving one of Google's (recently delayed) monthly security updates, though it's also occurring without any apparent triggering action for others. It shows this error "Can't verify face, try again" when the user try to use the biometric authentication in the Pixel device.

As reported by Android Police, users across multiple forums have been experiencing two similar errors since November - the first showing the message "Can't verify face". People took to Google Forum as well as Reddit to complain about the Face Unlock issue on Pixel 4.

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For all the users who are affected by this issue was notified that they need to re-enrol in the face unlock.

Also, while Google is yet to release an official fix for this issue, doing a factory reset makes the face unlock system work again on their Pixel 4. However, it is also occurring without getting the update. Now, the system has run into another user-facing problem. A reset restores the facial unlock function to normal again, but this solution does not work for all users. Google is aware of the reports and it's looking to fix the issue, Android Police notes.

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